Account Deletion

How to Delete Your Login Account

Sign in to Ballroom Booking, open Profile, and choose Delete login account under Privacy & account. If your login is not connected to a studio yet, the same option appears on the Access connection screen after sign-in.

If you cannot sign in, contact dance@foxballroom.com for help recovering access. Do not send passwords, complete card numbers, or card security codes.

What May Be Deleted

• Ballroom Booking login credentials and active sessions.
• Direct account profile information that is no longer required.
• Push-notification tokens and preferences.
• User-owned profile photos and support attachments that are not needed for an active dispute, security matter, or legal obligation.
• OAuth connections and platform-issued refresh tokens.
• Other personal information not required for the retention purposes described below.

What May Be Retained

• Payment, tax, accounting, invoice, audit, refund, chargeback, and dispute records.
• Fraud-prevention, security, abuse-investigation, and legal-claims records.
• Records needed to enforce agreements and protect legal rights.
• A participating studio's legitimate or legal need to maintain attendance, service, transaction, waiver, or client-history records.
• Backup copies until they age out through normal backup rotation.

Processing Window

• Login access is removed when the confirmed self-service flow completes.
• Encrypted backup copies should generally age out within 90 days through normal backup rotation.
• Payment, tax, invoice, and accounting records may be retained for the period required by law, commonly up to seven years.
• Security logs may be retained up to 12 months unless needed for an incident.

Studio-Managed Records

Deleting a Ballroom Booking login does not automatically require a participating studio to delete every record that the studio independently controls or is legally required to retain. Users may also contact the studio about studio-controlled records. Ballroom Booking will reasonably assist the studio where required.

How the Deletion Works

• The flow requires a recent sign-in and explicit typed confirmation.
• It removes authentication providers, password credentials, active sessions, studio memberships, and direct login profile information.
• It deidentifies the internal login record where a non-personal reference must remain for record integrity.
• It does not delete the participating studio's separate client, staff, lesson, attendance, package, payment, waiver, invoice, or operational records.